Illuminating operational reality to increase technology initiative success
Senior leaders invest heavily in technology expecting efficiency, scale, and better outcomes. Too often, initiatives struggle not because the technology fails, but because decisions are made before operational reality is fully understood.
Shine Advisory helps leaders illuminate how work actually happens across people, systems, handoffs, and data, so risk is identified early, before it becomes expensive failure.
Speaking
Lisa Glenn speaks to senior leaders on why the pressure to move fast in technology initiatives creates a Reality Gap, and why AI makes closing it non-negotiable.
Her signature keynote, The Velocity Trap, names the cultural and organizational forces behind this pattern, introduces the SHINE Framework as a practical antidote, and gives leaders the language and the lens to make better decisions before momentum overrides reality.
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Consulting
Shine Advisory works with operations-intensive organizations at critical points in major technology initiatives:
Before build, to ground decisions in operational reality
During delivery, to identify what's putting the initiative at risk
Before launch, to ensure the solution will hold up in real-world operations
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About Lisa Glenn
Lisa Glenn is a technology initiative advisor with more than 20 years of experience helping operations-intensive organizations reduce risk in complex technology initiatives. She has worked with Fortune 500 organizations including Microsoft, Starbucks, and Alaska Airlines, and across industries such as retail, travel, supply chain, and telecom.
Get in Touch
For speaking inquiries, consulting availability, or to discuss how Shine Advisory can support your next initiative: